Marking a significant development in the plumbing and heating industry, the Benchmark Commissioning and Warranty Validation Service Record is being digitised with the introduction of two new apps: one for heating engineers and one for homeowners.
The apps are designed to:
- Digitise the Benchmark checklist and remove unnecessary paperwork
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- Provide access to vital servicing and maintenance history
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- Strengthen relationships between homeowners and engineers
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- Generate trust and highlight the importance of regular servicing
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- Showcase great installations
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- Provide a record of the heating appliance’s history
A separate app will also be available to homeowners so that they can also have access to information about their heating system, which will function as a kind of ‘boiler passport’ to enable consumers to have the full installation and service history on their heating system.
You will be able to download the app in January 2021. Make sure you’re following our Facebook and Twitter pages for more updates!
A new website is currently under development and will be completed early 2021.
For any queries or issues, you can speak to our team by contacting info@benchmark.org.uk
To launch the app, we’ve completed a report for heating engineers, based on a survey with 2,000 homeowners, exploring their attitudes to their heating system. We found that:
- Over three million UK households have never had their boiler serviced
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- 15% of homeowners aren’t sure if their boiler is in or out of warranty
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- 80% of boiler breakdowns leave homeowners without heat or hot water for a day
Our new report aims to move the UK away from the ‘fit and forget’ culture it finds itself in, and includes further discussion around the role heating engineers – and our new apps – can play in this. Download the report here:
An email will be sent to the address provided containing a link to the report.
